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Hi Paul - enjoyed this article. At CSG I brought in the Formula 1 deal and so can relate to your comments on the need for resilience and scalability across every element that connects with and can impact the quality of the customer experience. Delivering a great experience for paying F1 fans, around the globe, over 20 times a year, real sorts out the players from the pretenders. Hope you're well (we met when I worked with Jonathan Milne, Jay, Bismarck and co at Ooyala)

Bill Gash

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